Legal
Terms of service
Effective 23 August 2026
1. These terms
These terms apply when you ask VyrexCode to provide website development, search optimisation, reporting, software access, phone-farm or cloud-device access, or related services. A signed proposal, accepted quote, order form or agreed statement of work may add project-specific terms. If they conflict, the project-specific document takes priority for that project.
2. Scope and changes
We deliver the work and service levels described in the accepted quote, order or statement of work. Phone-farm services are configured to order, and cloud-device services may be offered in early access. Device type, capacity, location, access window, setup and availability are confirmed by quote first; an enquiry or public product description does not reserve inventory. Timelines depend on prompt access, content, approvals and feedback from you. Work outside the agreed scope requires written agreement and may change the price or delivery date.
3. Prices and payment
Public prices are starting prices unless explicitly described as fixed. Quotes state the applicable currency, taxes, deposit, milestones and recurring charges. Deposits reserve delivery capacity and are treated as described in the accepted quote and applicable consumer law. Overdue amounts may pause non-critical work after reasonable notice.
4. Your responsibilities
You must provide accurate instructions, lawful content, required account access and timely approvals. You confirm that you have permission to supply materials, domains, data and credentials. For device services, use dedicated test accounts where practical, minimise personal data, sign out when each session ends and remove customer-controlled test data. You remain responsible for your accounts, test data and third-party platform permissions. You must protect account credentials, use MFA where required and notify us promptly of suspected compromise.
5. Acceptable use
Our Acceptable Use Policy forms part of these terms for platform, phone-farm and cloud-device services. You must not use the services or deliverables to break the law, infringe rights, distribute malware, attack systems, evade access controls, send unsolicited messages or interfere with other customers. We may suspend access, quarantine a device or session, or reject an order where reasonably necessary to investigate misuse or protect users, providers or the service.
6. Device sessions and sanitisation
We may reset or sanitise a device before or after an access window, when an order ends, or where security requires it. Resetting can remove accounts, apps, files and settings stored on that device, so device storage must not be treated as a backup. Session timing, any handover or export, and any customer-requested retention must be stated in the accepted quote or order.
7. Intellectual property
You retain ownership of materials you provide. Once undisputed project invoices are paid, you receive the rights to bespoke deliverables stated in the proposal. VyrexCode retains its pre-existing tools, reusable methods, platform code and general know-how. Third-party software remains subject to its own licence.
8. Search and third-party services
Search rankings, indexing, traffic and third-party platform availability cannot be guaranteed because they depend on systems outside our control. The same applies to third-party device platforms, networks, app stores and operating-system changes. We commit to performing the agreed work with reasonable care, recording evidence honestly and never presenting projections as achieved results.
9. Availability and security
We use reasonable technical and organisational safeguards and maintain recovery procedures, but no internet or remote-device service is uninterrupted or risk-free. Early-access capacity may be limited, and planned maintenance, device faults or urgent security work may temporarily affect access. Any replacement access or scheduling response is governed by the accepted quote or order. You remain responsible for keeping independent copies of content or records where the project-specific terms assign that responsibility to you.
10. Cancellation and offboarding
We do not force SEO clients into a minimum term. Unless both parties explicitly agree a different term in writing, SEO services can be ended at any time without an exit fee or breaking a fixed-term contract. Charges for work already completed or approved remain payable. Any agreed notice, refunds, handover, access changes, device reset and data retention are governed by the accepted quote, this agreement, our Privacy Policy and applicable law.
11. Liability
Nothing excludes liability that cannot legally be excluded. Subject to that, neither party is liable for indirect or consequential loss. Any further limits or insurance requirements are stated in the accepted proposal; they do not reduce mandatory consumer rights.
12. Governing law and contact
Unless the accepted proposal says otherwise, these terms are governed by the law of England and Wales and its courts have jurisdiction. Contact supportvyrexcode.com with questions or disputes so we can try to resolve them promptly.